Why would this guy keep his account at Lloyd's if he didn't like the service? If Barclay's is better, why not switch to them? Think how good Lloyd's customer management is, to keep an unhappy customer using their service.
And so the first question that the priest asked -- the first question that the Levite asked was, "If I stop to help this man, what will happen to me?" But then the Good Samaritan came by. And he reversed the question: "If I do not stop to help this man, what will happen to me?"
Martin Luther King, "I've Been to the Mountaintop," Memphis
